Connectivity reinvented

Terms and Conditions

Ringon iOS and Android Applications

Terms & Conditions

(Last Updated: January 2018)

 

Welcome to the www.ringonapp.com website (the ‘Site’), which is provided to you by Top Connect OÜ. Your use of the Site and Ringon iOS and Android Licensed Applications (hereafter “Ringon’s services”), which are subject to the following terms of use and any operating rules or policies that are published from time to time by Ringon as Terms & Conditions. These Terms & Conditions constitutes a binding agreement between you and Ringon. Please read these Terms & Conditions carefully. By using the Site or the Ringon Services (as defined below), you agree to be bound by these Terms & Conditions. If you do not agree with or cannot comply with the Terms & Conditions, please do not use the Site or Ringon’s Services.

Changes to the Terms & Conditions

Ringon may, in its sole discretion, change, add or remove any portion of the Terms & Conditions at any time by posting new Terms & Conditions on the Site. Your continued use of the Site or the Services after such changes are posted will constitute your agreement to such changes.

Modifications to the Site or the Services

Ringon reserves the right, for any reason, in its sole discretion, to terminate, suspend or change any aspect of the Site or the Services including but not limited to products, services, content, features, or hours of availability. Ringon may impose limits on certain features of the Site or the Services, or restrict your access to part or all of the Site or the Services without notice or penalty.

License

By buying the Ringon’s services, Ringon grants You a Licensed Application End User License as follows:

Ringon (“Top Connect OÜ” or “we” or “us” or “our” or other similar pronouns) offers users with mobile devices (“You”) calling and text messages services (“Services”) transacted through a licensed application (“Licensed Application”) for mobile devices. Our Licensed Application is licensed, not sold, to You for use only under this Terms & Conditions. We reserve all rights not expressly granted to You.

Scope of License

This license granted to You for our Licensed Application is limited to a non-transferable license to use the Licensed Application on any mobile device that You own or control and as permitted by this Terms & Conditions.

This license does not allow You to use the Licensed Application on any mobile device that You do not own or control, and You may not distribute or make the Licensed Application available over a network where it could be used by multiple mobile devices at the same time.

You may not rent, lease, lend, sell, redistribute or sublicense the Licensed Application.

You may not copy (except as expressly permitted by these Terms & Conditions), decompile, reverse engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of the Licensed Application, any updates, or any part thereof (except as and only to the extent any foregoing restriction is prohibited by applicable law or to the extent as may be permitted by the licensing terms governing use of any open sourced components included with the Licensed Application). Any attempt to do so is a violation of our rights.

If You breach this restriction, You may be subject to prosecution and damages. The terms of the license will govern any upgrades provided by us that replace and/or supplement our Services, unless such upgrade is accompanied by a separate license in which case the terms of that license will govern.

Mobile Equipment; SIM Card; Telephone Number

You are responsible for your own end material (such as handsets, plug adaptors and chargers) and its proper configuration and installation, in compliance with any regulations and applicable instructions by Ringon or the manufacturer. You are also responsible for all preparation to install the Service, such as preparing and inserting SIM cards (interface cards) and setting adequate protocols. You agree to follow all instructions to properly insert the SIM card into your mobile phone.

GSM Network Coverage

Ringon offers users a high degree of coverage via the GSM mobile network. Coverage depends on the network, technical and operational capabilities of the roaming partner. Gaps in coverage may nevertheless be encountered even in areas that are designated as covered, particularly inside buildings or remote areas. Lists of roaming partners are available on the Site. Ringon will update this information when additional service becomes available. Ringon will make every effort to provide a high level of availability for its mobile network. However, Ringon is unable to guarantee continuous, trouble-free operation of its mobile network or certain transmission times or capacities (SMS, for example). Ringon reserves the right to suspend the Services its mobile network at any time, which may result in temporary disruptions. No representations or guarantees are made with regard to availability, quality, operation or support for voice or data communication on third-party networks or with third-party lines.

Charges for the Services

The current applicable prices, which are quoted in US Dollars or Euros, may be found on the Site. Ringon reserves the right to change the prices for the Services at any time. You agree to pay all charges for requested Services in US Dollars or Euros. If the payment is made in a different currency, the payment will be converted into Euros at the current exchange rate of the bank, where the Ringon bank’s account is opened. The prices for the Services provided in the European Union does not include VAT.

For Services that require pre-payment, you agree to pre-pay for the Service by debiting your credit card the selected amount or making the Adyen payment (www.adyen.com). The cost of the Service you use will be debited against the prepaid credit using the then current prices for the Service.

In the event your charges exceed your pre-paid credit, you agree to pay any amounts owed to Ringon within seven (7) days from Ringon’s request or Ringon may immediately suspend the Services. You agree to pay for all charges associated with your account, whether or not the use of your PIN was authorized by you.

The charges will be deemed to be correct if they accurately reflect the technical records created by a correctly programmed system. You can request at the Contact page an extract of the Service records in writing (by mail or email) from Ringon within forty-five (45) days after the disputed charge.

Off-Network Usage

Any deliberate off-network usage of the service (an attempt to circumvent the normal operation of the service in order to avoid paying for use) is prohibited. Any off-network usage that is recorded will incur a separate surcharge (on top of standard rates) as follows: €3 per text message; €3 per minute to make calls and receive calls. This surcharge may not be billed for up to sixty (60) days after actual usage.

No Insurance Coverage

Ringon will not be liable for, nor shall any adjustment, refund or credit of any kind be made as a result of any loss, damage, delay, misdelivery, nondelivery, misinformation or failure to provide information, including, but not limited to, caused by or resulting from: (a) delays caused by Customs’ clearance procedures or those of other regulatory agencies; (b) delays in delivery caused by adherence to shipping company policies regarding the payment of duties and taxes; (c) Ringon’s inability to provide a copy of the delivery record; (d) Ringon’s failure to notify you of any delay or loss of your shipment and its contents; (e) shipments released without obtaining a signature if the recipient has provided authorization by signing a release delivery authorization and indemnification agreement; or (f) Ringon’s shipping company’s failure or inability to attempt to contact the sender or recipient concerning incomplete or inaccurate address; incorrect, incomplete, inaccurate or missing documentation; payment of duties and taxes necessary to release a shipment; or an incomplete or incorrect customs broker’s address. Ringon will also not be liable for any package where our records do not reflect that you made a purchase from us.

Account and PIN

You agree that all account information provided by you is accurate and up-to-date, and you will promptly notify Ringon of any changes. You are solely responsible for protecting the confidentiality of your PIN and may not disclose your PIN to any other person. You are also solely responsible for all acts and omissions that occur in connection with your account or PIN, whether or not authorized by you.

You agree to notify Ringon immediately if your PIN is stolen or otherwise passes out of your control so that access using the PIN can be terminated. Until you notify Ringon of such issues with your PIN, you are responsible for all charges associated with your PIN.

You are responsible for all use of your mobile line, including use by third parties. In particular, you are responsible for the payment of all charges arising in connection with use of your mobile line including goods and services ordered or obtained via your mobile line. PIN/PIN2 and PUK/PUK2 codes and any other security codes that may be assigned should be stored carefully and separately from the mobile phone and the SIM card, and should not be disclosed to anyone. You must comply with all reasonable security procedures and standards with respect to the Service, including activating and periodically changing your PIN code.

User Conduct

The Site and Services are provided to individuals and legal entities only. Any unauthorized commercial use or resale of the Site or the Services is prohibited. The use of the Site or the Services to solicit business for any competitive website or service is also prohibited. You are solely responsible for the content and context of any materials you post or submit through the Site or the Services or that are posted or submitted using your account. Please choose carefully what you post or submit. You agree to comply with this Terms & Conditions and all applicable local, state, national and international laws, regulations, ordinances, and rules when using the Site and the Services.

You warrant and agree that while using the Site and the Services, you will not:

– use the Site or the Services in connection with chain letters, junk email, spamming, any duplicative or unsolicited messages (commercial or otherwise), or advertising of any kind;

– harvest or otherwise collect information about others, including email addresses, without their consent;

– create a false identity or forged email address or header, or otherwise attempt to mislead others as to the identity of the sender or the origin of a message;

– use the Site or the Services for anything other than personal or corporate purposes without prior consent by Ringon

– upload, post, transmit, distribute or otherwise publish through the Site or the Services unlawful, harassing, defamatory, abusive, threatening, harmful, vulgar, obscene, false, misleading, offensive or otherwise objectionable material;

– upload, post, transmit, distribute or otherwise publish any material that may infringe the intellectual property rights or other rights of third parties, including without limitation, trademarks or copyright;

– upload, post, transmit, distribute or otherwise publish any material that contains viruses, trojan horses, worms, time bombs, cancelbots, or any other harmful or deleterious programs;

– upload, post, transmit, distribute or otherwise publish a photograph of another person without that person’s consent;

– solicit personal information from anyone under the age of 18;

– use the Site or the Services to violate any applicable law restricting the export or import of data, software or any other content;

– interfere with or disrupt networks connected to the Site or the Services or violate the regulations, policies or procedures of such networks;

– gain or attempt to gain unauthorized access to the Site or the Services, other accounts, computer systems or networks connected to the Site or the Services, through password mining or by any other means;

– interfere with another member’s use and enjoyment of the Site or the Services or another entity’s use and enjoyment of similar services;

– use the Site or the Services in any unethical manner or contrary to accepted community standards; or

– engage in or encourage conduct that would constitute a criminal offence or give rise to civil liability.

You agree that Ringon has the right, but not the obligation, to monitor, edit, disclose, refuse to post, or remove at any time, for any reason in its sole discretion, any material and content anywhere on the Site or via the Services. Notwithstanding this right, Ringon does not and cannot review all materials posted by users on the Site or via the Services and Ringon is not responsible for any materials posted by users.

We reserve the right to change, suspend, remove, or disable access to our Services at any time without notice. In no event will we be liable for the removal of or disabling of access to our Services. We may also impose limits on the use of or access to our Services, in any case and without notice or liability.

No Spam

Ringon will immediately terminate any account that it believes, in its sole discretion, is transmitting or is otherwise connected with any spam or other unsolicited bulk email. In addition to Ringon’s other rights or remedies, you agree to pay Ringon the sum of five Euros (€5) for each piece of spam or unsolicited bulk email transmitted from or otherwise connected with your account (which is Ringon’s genuine estimate of the damage it would suffer) or Ringon’s actual damages, whichever is greater.

Privacy

Ringon respects your privacy. For an explanation of our practices with regards to information collected or submitted to the Site or for the Services, please see our Privacy Policy online.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the Contact page. We will correct any information found to be incorrect.

DISCLAIMER OF WARRANTIES

THE SITE AND THE SERVICES, INCLUDING ALL CONTENT, FUNCTIONS, AND INFORMATION MADE AVAILABLE ON OR ACCESSED THROUGH THE SITE, ARE PROVIDED ON AN ‘AS IS’, ‘AS AVAILABLE’ BASIS WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION NON-INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. RINGON DOES NOT WARRANT THAT THE SITE AND THE SERVICES, OR THE FUNCTIONS, FEATURES OR CONTENT CONTAINED THEREIN, WILL BE TIMELY, SECURE, UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO CERTAIN USERS.

LIMITATION OF LIABILITY

IN NO EVENT SHALL RINGON BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES THAT ARE DIRECTLY OR INDIRECTLY RELATED TO THE USE OF, OR INABILITY TO USE, THE SITE, THE SERVICES, OR THE CONTENT, MATERIALS AND FUNCTIONS RELATED THERETO, EVEN IF RINGON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO CERTAIN USERS. IN NO EVENT SHALL THE TOTAL LIABILITY OF RINGON TO YOU FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION (WHETHER IN CONTRACT OR TORT, INCLUDING BUT NOT LIMITED TO NEGLIGENCE) ARISING FROM THIS AGREEMENT OR YOUR USE OF THE SITE EXCEED FIFTY EUROS (€50) IN THE AGGREGATE. THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

Indemnification

You agree to defend, indemnify and hold Ringon and its officers, directors, employees, agents, licensees, successors and assigns harmless from and against any and all claims, losses, damages, liabilities, costs and expenses (including reasonable attorneys’ fees) incurred or suffered by them in connection with any claim arising out of or related to: (a) your use of the Site or the Services; (b) your breach or violation of any of these Terms & Conditions; (c) your dispute with another user; or (d) the unauthorized access to any password-protected area of the Site or the Services using your password. Ringon reserves the right, at its own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, and you shall not in any event settle or otherwise dispose of any matter without the prior written consent of Ringon.

Intellectual Property

You acknowledge and agree that all content and materials available on the Site and via the Services, including but not limited to the Ringon name and logos, text, music, software, photographs, and video, are protected by intellectual property and other laws. Except as expressly authorized by Ringon, any use, copy, reproduction, display, performance, modification or transmission is strictly prohibited. Notwithstanding the above, you may download one copy of the content and materials on the Site on any single computer for your personal non-commercial use, provided you keep intact all proprietary and other notices.

Ringon does not claim any ownership rights in the content or materials posted by you or other members. By uploading, posting, transmitting, distributing or otherwise publishing content and materials on the Site or via the Services, you: (a) grant Ringon a non-exclusive, worldwide, royalty-free, sublicensable and transferable license to use, modify, publicly perform, publicly display, reproduce, edit, translate, aggregate, reformat, prepare derivative works based upon, distribute and otherwise exploit the content and materials, in whole or in part, on the Site and via the Services; and (b) represent and warrant that you own the content and materials or have the right to grant the license to Ringon.

In appropriate circumstances and at its sole discretion, Ringon may suspend or terminate the access of and take other action against users who infringe the copyright rights of others:

– A physical or electronic signature of person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;

– Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;

– Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Ringon to locate the material;

– Information reasonably sufficient to permit Ringon to contact the complaining party, such as an address, telephone number, and if available, an electronic mail address at which the complaining party may be contacted;

– A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and

– A statement that the information in the notification is accurate, and, under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Submissions

All remarks, submissions, ideas, concepts, pictures or other information you submit to the Site or via the Services will become the exclusive property of Ringon. Ringon will not be required to treat any submission as confidential, and will be entitled to use all submissions for any purpose whatsoever, without any compensation to you.

Endorsements

All product and service marks that appear on the Site and the Services that are not Ringon marks are the marks of their owners. References to any names, marks, products or services of third parties or hypertext links to third party sites or information do not constitute or imply endorsement, sponsorship or recommendation of the third party information, product or service.

Notice and Take Down Procedures; Copyright Agent

We respect the intellectual property rights of others, and require that the people who use the Site, Services and Licensed Application do the same. If You believe that any materials accessible on or from the Site, Services and Licensed Application infringes on Your copyright, You may request the removal of those materials (or access thereto) by contacting our copyright agent. Please go to the DMCA notification page to review our DMCA notification guidelines and procedures – Ringon DMCA POLICY.

Ringon DMCA POLICY

Ringon has adopted the following procedures to respond to alleged copyright infringement in accordance with the Digital Millennium Copyright Act. The address of our designated agent to receive notification of infringement (“Designated Agent”) is listed at the end of this policy. It is Ringon’s policy to (1) block access to or remove material that it believes in good faith to be copyrighted material that has been illegally copied and distributed by any of our advertisers, affiliates, content providers, members or users; and (2) remove and discontinue service to repeat offenders.

How to Report Copyright Infringement:

If you believe that material or content residing on or accessible through the Service infringes a copyright, please send a notice of copyright infringement containing the following information to the Designated Agent listed below:

A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright that has been allegedly infringed;

Identification of works or materials being infringed;

Identification of the material that is claimed to be infringing including information regarding the location of the infringing materials that the copyright owner seeks to have removed, with sufficient detail so that we are capable of finding and verifying its existence;

Contact information about the copyright owner including address, telephone number and, if available, e-mail address. If you are not the owner of the copyright that has been allegedly infringed, please describe your relationship to the copyright owner;

A statement that you have a good faith belief that the material is not authorized by the copyright owner, its agent, or the law; and

A statement made under penalty of perjury that the information provided is accurate and the notifying party is authorized to make the complaint on behalf of the copyright owner.

Upon Notification to the Designated Agent:

It is our policy:

to remove or disable access to the infringing material;

to notify the content provider, member or user that it has removed or disabled access to the material; and

that repeat offenders will have the infringing material removed from the system and that we will terminate such content provider’s, member’s or user’s access to the Service.

Counter-Notice By Content Provider:

If the content provider, member or user believes that the material that was removed or to which access was disabled is either not infringing, or the content provider, member or user believes that it has the right to post and use such material from the copyright owner, the copyright owner’s agent, or pursuant to the law, the content provider, member or user must send a counter-notice containing the following information to the Designated Agent listed below:

A physical or electronic signature of the content provider, member or user;

Identification of the material that has been removed or to which access to has been disabled and the location at which the material appeared before it was removed or disabled;

A statement that the content provider, member or user has a good faith belief that the material was removed or disabled as a result of mistake or a misidentification of the material; and

Content provider’s, member’s or user’s name, address, telephone number, and, if available, e-mail address and a statement that such person or entity consents to the jurisdiction of the Federal Court for the judicial district in which the content provider’s, member’s or user’s address is located, or if the content provider’s, member’s or user’s address is located outside the United States, for any judicial district in which Ringon is located, and that such person or entity will accept service of process from the person who provided notification of the alleged infringement.

If a counter-notice is received by the Designated Agent, we may send a copy of the counter-notice to the original complaining party informing that person that it may replace the removed material or cease disabling it in 10 business days. Unless the copyright owner files an action seeking a court order against the content provider, member or user, the removed material may be replaced or access to it restored in 14 business days or more after receipt of the counter-notice, solely at our discretion.

Please contact our Designated Agent at the following address: DMCA Complaints – Top Connect OÜ, Väike-Paala 1, 11415 Tallinn, Estonia. You hereby acknowledge that if you fail to comply with the requirements set forth above, your DMCA notice may not be valid.

Jurisdiction

The laws of the Republic of Estonia, excluding its conflicts of law rules, govern these Terms & Conditions and your use of the Ringon’s Services. You expressly agree that Harju County Court in the Republic of Estonia have exclusive jurisdiction over any claim or dispute with Ringon or relating in any way to your use of the Ringon’s Services. Your use of the Ringon Services may also be subject to other local, state, national, or international laws.

Notices

Except as explicitly stated otherwise, any notices shall be given by email to Ringon at or to you at the email address you provide to Ringon. Notice shall be deemed given twenty-four (24) hours after the email is sent, unless the sending party is notified that the email address is invalid.

Termination

Ringon and You may terminate this agreement at any time, without notice, in its/your sole discretion. Without limiting the foregoing, reasons for termination may include Ringon’s belief that: (a) you have breached these Terms & Conditions; (b) you are or may become insolvent or bankrupt; (c) an unauthorized person is or may be using your account; (d) you do not have any prepaid credit; (e) your use may be damaging or degrading the integrity of a third party network used by Ringon; (f) it is required to comply with a government request or order; (g) it is required to perform exceptional facilities’ upgrades or maintenance; or (h) it is required to protect Ringon, the Site or the Services. If you become dissatisfied with the Site or the Services, your only recourse is to immediately discontinue use of the Site or the Services. ALL OUTSTANDING CHARGES WILL BECOME IMMEDIATELY DUE AND PAYABLE TO RINGON UPON NOTICE OF TERMINATION AND IN NO CIRCUMSTANCES SHALL YOU BE ENTITLED TO ANY REFUND OF PAYMENTS MADE. Upon termination the agreement, You shall cease all use of the licensed application, and destroy all copies, full or partial, of the licensed application.

General Provisions

If any provision of the Terms & Conditions is held to be invalid or unenforceable by a court of competent jurisdiction, then such provision shall be enforced to the maximum extent possible so as to effect the intent of the Terms & Conditions, and the remainder of the Terms & Conditions shall continue in full force and effect.

The failure by either you or Ringon to exercise or enforce any right or provision of the Terms & Conditions shall not constitute a waiver of such right or provision. A waiver is only effective in the specific instance and for the specific purpose for which it was given.

You agree that any cause of action arising out of or related to the Site, the Services or the Terms of Use must commence within one (1) year after the cause of action arose; otherwise, such cause of action is permanently barred.

You cannot assign your rights under the Terms & Conditions without Ringon’s prior written approval. Except as expressly stated otherwise, the rights and remedies under these Terms & Conditions do not exclude any other right or remedy provided by law or in equity.

The Terms & Conditions and all registration forms comprise the entire agreement between you and Ringon and supersedes all prior agreements between the parties, regarding the subject matter contained herein.

The Terms & Conditions have been executed in the English language, which language will be controlling. No translation, if any, of the Terms & Conditions into any other language will have any effect on the interpretation of the Terms & Conditions or in determining the intent of the parties.

All provisions in the Terms & Conditions regarding representations and warranties, indemnification, disclaimers, and limitation of liability shall survive the termination of this agreement.

Ringon compatible SIM card

SIM card data packages

Our Data Package prices can only be guaranteed in certain countries.
These countries are considered Zone 1 countries.

All Zone 1 countries are listed below:
– Albania
– Armenia
– Australia
– Austria
– Belarus
– Belgium
– Bulgaria
– China
– Colombia
– Croatia
– Cyprus
– Czech Republic
– Denmark
– Ecuador
– Egypt
– El Salvador
– Estonia
– Faroe Islands
– Finland
– France
– Georgia
– Germany
– Ghana
– Gibraltar
– Greece
– Holy See (Vatican City State)
– Honduras
– Hong Kong
– Hungary
– Iceland
– Indonesia
– Ireland
– Italy
– Japan
– Kazakhstan
– Korea, Republic of
– Latvia
– Liechtenstein
– Lithuania
– Luxembourg
– Macao
– Malta
– Montenegro
– Netherlands
– New Zealand
– Nicaragua
– Norway
– Poland
– Portugal
– Puerto Rico
– Romania
– Russian Federation
– San Marino
– Singapore
– Slovakia
– Slovenia
– South Africa
– Spain
– Sri Lanka
– Sweden
– Switzerland
– Tajikistan
– Thailand
– Turkey
– Ukraine
– United Kingdom
– United States
– Uzbekistan
– Virgin Islands, U.S.

In some countries, for each megabyte of data used, 2 megabytes will be deducted from the remaining data balance.
For example, if you use 10Mb of data, your balance will be deducted by 20Mb.

All Zone 2 countries are listed below:
– Andorra
– Azerbaijan
– Canada
– Chile
– Guatemala
– India
– Israel
– Kenya
– Malaysia
– Mexico
– Panama
– Peru
– Philippines
– Saudi Arabia
– Serbia
– Taiwan, Province of China
– United Arab Emirates

  1. Data Pass Service:
    Charged at 100kb increments and partially used megabytes are rounded up.
  2. Pay As You Go (PAYG) Data Package is charged at 10kb increments.